ACTION, is a brand new concept for managing all of a Company's Actions. It is a powerful, yet easy to use, general purpose relational database.

Total Opera Integration (SL/PL/SOP/POP).
Powerful, General Purpose Relational Database.
Manage Calls, Messages, Problems, Visits, etc.
Unlimited Contacts, Actions per company.
Produce 'OLE' Windows Documents/Images, Attach them to
Prospects.
Easy Billing System, charge/quantity x Rate, for Lawyers,
Accountants, Services, etc...
Instant Sales, Purchase History (zoom to details)
Web Site and E-mail details with Active Links.
Mailing Lists/Labels, by Account, Region, Territory, Type,
Ad-Hoc (Browse) Select.
Actions 'Done/To Do/Overdue' by Account, Region, Territory,
Type, Date Range.
Prospect Quotations in Invoicing and SOP.*1
Track Items on Customers' sites, or in House.*2

* Optional Features:

1. Access the prospect database and raise quotes in Opera mode.

2. Maintain ALFs, equipment, contracts, etc.
    Store and Track Customers preferences, training courses, etc.

Further Customisation to User
Requirements Available

Users

Price

Support

Any Number of Users

450

100

100

200

50

50

200

50

50

Use ACTION to manage any of the following tasks:

	Support Services:	Keep track of problems, software and hardware faults. Log actions taken (e.g. fixes, corrections, visits, etc.) and user feedback.
	Credit Control:	Collect money on time, log failed promises, keep on top with bad payers.
	Professional Services:	Organise and plan on-site visits or in-house work, forecast future feedback, keep notes of meetings.
	Administration:	Log and distribute all calls and messages to the right member of staff, increasing efficiency and shortening response time.
	Sales & Marketing:	Keep in touch with prospects and clients, planning future calls and visits, checking on events pending. Quote prospects and track their success. Check historic sales performance of your clients and products.
	Maintenance & Contracts:	Keep track of all items on customers' sites with contract and renewal details. Manage all the work already done on contracts, and all the work that is still to be actioned. Efficiently implement contract renewal procedures.

With ACTION, you don't just get a static system. Further customisation to individual requirements will give users what they want.

Furthermore, all our registered users, which have software cover with us, will receive regular updates and the latest releases free of charge.